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In the shop configuration shop.config you can specify whether, and to which address or addresses, important messages for the shop administrator should be sent. In this email, you are notified, for example, if a page could not be found:

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Delivery of the shop administrator email

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Step 1: Activate delivery in the shop configuration

Activation of the shop administrator email delivery is done in the shop configuration shop.config in the <ShopAdminMail> section. Add the <ShopAdminMail> section if necessary. If the section already exists, set the parameter Allow to the value yes and enter one or more email addresses after Address.
Reference: ShopAdminMail section

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Step 2: Create the email

No email template is required for the shop administrator email. The email, including subject, is automatically generated by WEBSALE V8s as a TXT email.

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Messages and troubleshooting tips

The following list is continuously extended. For each error message you will find information about the background of the message and about how to fix the error.

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No Delivery left for customer

Background. During the order process, the shop checks whether a delivery method is selected for the customer. This message occurs when no valid delivery method is available, even though at least one active delivery method is configured in the shop. In other words, the shop reaches a situation in which it would have to offer a delivery method, but none remains. Typically, this is not due to missing configuration, but to the fact that all configured delivery methods have been filtered out for the specific case, for example due to the customer’s delivery country or due to product-dependent restrictions on the delivery methods. Impact on the order. Whether the order is rejected as a result depends on your configuration. Only if it is stipulated that a delivery method must be selected for an order does the shop abort the process. Otherwise, the order continues, but the message is sent in any case. In addition, the shop creates a dump of the session data for analysis. Fix. Check the configuration of your delivery methods, in particular the filters that can exclude a delivery method. If the cause cannot be found, keep the order or session data ready and contact WEBSALE AG. Reference: Offer shipping methods on a product-dependent basis Reference: Delivery section
For payment methods, there is an analogously structured message that starts with No Payment left for customer. The background and the procedure are the same; in that case, the payment methods are affected instead of the delivery methods.

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