Calling the service
You can call it via the following URL:General
The service is only visible if the required permission is available. If the service is not visible, please contact your shop administrator. In the LogManager, logs are always recorded via log groups. In a log group, you specify which log entries are to be collected. You can narrow entries down or combine messages from several areas into one common group. For each log group, a descriptive label and a description must be entered. This makes it easier to understand later which logs are recorded in the respective group. In addition, an email notification can optionally be set up for each log group.Explanation of the filters
Log category
Defines from which business or technical area log entries are included in the log group. For better understandability, the category is displayed with a descriptive label, supplemented by the technical category name in parentheses.Administration, configuration & system
| Technical category | Descriptive label | Description |
|---|---|---|
AdminAccountMailer | Administration emails | Logs operations and errors when sending system emails to administration accounts. |
configUpdater.dispatcher | Configuration distribution | Logs the distribution and forwarding of configuration changes to downstream processes. |
configUpdater.main | Configuration update | Logs operations and errors when updating central system settings. |
main | Central application | Logs general operations and errors of the main application that are not assigned to a more specific area. |
HealthProbeService | System health check | Logs system health checks and irregularities in availability or operational readiness. |
host.fcgi | Host interface / FCGI | Logs technical operations in the connection of the application to the host or FCGI environment. |
DirectoryManager | Directory management | Logs operations and errors when creating, checking, or managing directories. |
router | Application router | Logs the technical forwarding and assignment of incoming requests within the application. |
routing.middleware | Routing middleware | Logs preparatory and accompanying processing steps when routing requests. |
controller.middleware | Controller middleware | Logs general technical processing steps before or after the execution of controllers. |
ThemeStorage | Theme storage | Logs operations and errors when accessing themes, design resources, or related storage data. |
App API & input assistants
| Technical category | Descriptive label | Description |
|---|---|---|
appapi | App API | Logs general operations and errors in the app API. |
appapi.controllers.register | App API / registration | Logs operations and errors during registration or sign-up processes via the app API. |
appapi.controllers.register::getConfig | App API / registration configuration | Logs the retrieval and provision of configuration data for registration processes. |
appapi.controllers.settings | App API / settings | Logs operations and errors when reading or processing settings via the app API. |
appapi.controllers.v8 | App API / version 8 | Logs operations and errors in endpoints or functions of app API version 8. |
inputAssistant | Guided inputs and assistants | Logs operations and errors in functions that support inputs or guide users step by step through inputs. |
inputassistant.controllers.assistant | Input assistant control | Logs operations and errors in the technical control of the input assistant. |
inputAssistant.sessioncheck | Input assistant session check | Logs the check whether sessions related to input assistants are valid and usable. |
inputAssistant.startup | Input assistant startup | Logs initialization and startup of input assistants. |
Product data, categories, and search
| Technical category | Descriptive label | Description |
|---|---|---|
category-rulebuilder | Category rules | Logs operations and errors when creating or applying rules for categorization. |
categoryProductsRebuilder | Rebuilding category products | Logs the recalculation or reprocessing of product assignments in categories. |
data.products.repository | Product data repository | Logs accesses, processing, and errors in the central product data repository. |
data.products.repository.variantloader | Variant loading process | Logs the loading and processing of product variants. |
data.search.productsearch | Product search | Logs search operations and errors in product search. |
shop.viewController.category | Category view in the shop | Logs the processing and output of category pages in the shop. |
shop.viewController.search | Search results in the shop | Logs the processing and output of search result pages in the shop. |
Imports, exports, and data feeds
| Technical category | Descriptive label | Description |
|---|---|---|
importer | Product imports | Logs operations and errors when importing product data. |
importermiddleware | Import processing | Logs technical intermediate steps in the processing of imports. |
ImportStatusService | Import status | Logs the determination and provision process of import status information. |
DatafeedBuilder | Data feed creation | Logs operations and errors when creating data feeds. |
feedBuilder.startup | Feed creation startup | Logs initialization and startup of feed creation. |
feedbuildermiddleware | Feed processing | Logs technical processing steps related to the creation of data feeds. |
reporter | Reporting | Logs operations and errors when creating or processing reports. |
reportStatusService | Report status | Logs the determination and provision of status information for reports. |
Images, videos, and media processing
| Technical category | Descriptive label | Description |
|---|---|---|
imageChecker | Image checking | Logs checks and errors when verifying image files. |
imageConverter | Image conversion | Logs operations and errors when converting image files. |
imageconvertermiddleware | Image conversion / processing | Logs technical intermediate steps in the processing of image conversions. |
imageconverterstatus | Image conversion / status | Logs status information about ongoing or completed image conversions. |
html2mime | HTML-to-MIME processing | Logs the conversion of HTML content into MIME-compatible formats, for example for emails. |
html2mime.main | HTML-to-MIME / main process | Logs the central flow of HTML-to-MIME conversion. |
video_uploader | Video uploads | Logs operations and errors when uploading and processing videos. |
Email, newsletter, and notifications
| Technical category | Descriptive label | Description |
|---|---|---|
mailbackup | Email archiving | Logs operations and errors when backing up or archiving sent emails. |
mailer | Email sending | Logs general operations and errors when sending emails. |
mailer.main | Email sending / main process | Logs the central flow of email sending. |
newsletterSubscribeHelper | Newsletter sign-up | Logs operations and errors during newsletter sign-up. |
notificator | Notification system | Logs the creation, processing, or delivery of system notifications. |
shop.service.mailer | Shop / email service | Logs email-related operations directly from the shop context. |
Payments and PayPal
| Technical category | Descriptive label | Description |
|---|---|---|
payment.middleware | Payment processing | Logs technical processing steps related to payments. |
paypalonboarding.buildrequest | PayPal onboarding / build request | Logs the creation of technical requests for PayPal onboarding. |
paypalonboarding.getaccesstoken | PayPal onboarding / access token | Logs the retrieval of access data for PayPal onboarding processes. |
paypalonboarding.getaccountstatus | PayPal onboarding / account status | Logs the querying and processing of the PayPal account status. |
paypalonboarding.getactionurl | PayPal onboarding / retrieve action URL | Logs the determination of an action URL required for onboarding. |
paypalonboarding.parseactionurl | PayPal onboarding / parse action URL | Logs the technical evaluation or processing of an onboarding URL. |
Plugins
| Technical category | Descriptive label | Description |
|---|---|---|
plugin.account | Plugin / customer account | Logs plugin-related operations in the context of the customer account. |
plugin.actions | Plugin / actions | Logs plugin-related action or control processes. |
plugin.asse | Plugin / ASSE | Logs plugin-related operations around the ASSE interface. |
plugin.autoLogin | Plugin / auto login | Logs plugin-related operations when automatically signing in users. |
plugin.basket | Plugin / basket | Logs plugin-related operations in the basket. |
plugin.category | Plugin / categories | Logs plugin-related operations at the category level. |
plugin.checkout | Plugin / checkout | Logs plugin-related operations in the checkout. |
plugin.computop-hosted | Plugin / Computop Hosted | Logs plugin-related operations related to Computop Hosted. |
plugin.config | Plugin / configuration | Logs plugin-related configuration accesses and configuration changes. |
plugin.consent | Plugin / consent | Logs plugin-related operations about consents. |
plugin.cookie | Plugin / cookie | Logs plugin-related operations around cookies and cookie processing. |
plugin.core | Plugin / core functions | Logs basic plugin-related core processes. |
plugin.customerData | Plugin / customer data | Logs plugin-related operations with customer data. |
plugin.directOrder | Plugin / direct order | Logs plugin-related operations for direct orders. |
plugin.dummyPayment | Plugin / dummy payment method | Logs plugin-related operations for test or dummy payment methods. |
plugin.emails | Plugin / emails | Logs plugin-related email operations. |
plugin.externalData | Plugin / external data | Logs plugin-related processing of external data sources. |
plugin.form | Plugin / forms | Logs plugin-related form operations. |
plugin.inventory | Plugin / inventory | Logs plugin-related operations related to stock. |
plugin.jsonFilter | Plugin / JSON filter | Logs plugin-related processing of JSON filters. |
plugin.lastSeenProducts | Plugin / recently viewed products | Logs plugin-related operations for recently viewed products. |
plugin.maintenance | Plugin / maintenance mode | Logs plugin-related operations in maintenance mode. |
plugin.navigation | Plugin / navigation | Logs plugin-related operations in navigation. |
plugin.newsletter | Plugin / newsletter | Logs plugin-related operations around newsletters. |
plugin.optIn | Plugin / opt-in | Logs plugin-related opt-in processes. |
plugin.orderHistory | Plugin / order history | Logs plugin-related operations for order history. |
plugin.paypal-checkout | Plugin / PayPal Checkout | Logs plugin-related operations in PayPal Checkout. |
plugin.paypal-plus | Plugin / PayPal Plus | Logs plugin-related operations related to PayPal Plus. |
plugin.pdfFilter | Plugin / PDF filter | Logs plugin-related processing or filtering of PDF content. |
plugin.product | Plugin / products | Logs plugin-related operations at the product level. |
plugin.productRating | Plugin / product ratings | Logs plugin-related operations for product ratings. |
plugin.requestVariables | Plugin / request variables | Logs plugin-related processing of request parameters and variables. |
plugin.rest | Plugin / REST | Logs plugin-related REST processes. |
plugin.routing | Plugin / routing | Logs plugin-related routing operations. |
plugin.search | Plugin / search | Logs plugin-related search operations. |
plugin.security | Plugin / security | Logs plugin-related security checks and security-relevant events. |
plugin.session | Plugin / session | Logs plugin-related session management. |
plugin.shipTrack | Plugin / shipment tracking | Logs plugin-related operations for shipment tracking. |
plugin.statistics | Plugin / statistics | Logs plugin-related statistics and evaluation operations. |
plugin.storage | Plugin / storage | Logs plugin-related operations around storage and storage data. |
plugin.stores | Plugin / branches | Logs plugin-related operations related to branches or locations. |
plugin.stripe | Plugin / Stripe | Logs plugin-related operations related to Stripe. |
plugin.subshop | Plugin / subshop | Logs plugin-related operations for subshops. |
plugin.Test | Plugin / test | Logs plugin-related test or verification processes. |
plugin.views | Plugin / views | Logs plugin-related operations in views or presentations. |
plugin.voucher | Plugin / voucher | Logs plugin-related operations for vouchers. |
plugin.watchList | Plugin / watch list | Logs plugin-related operations related to watch lists. |
Programs and background processes
| Technical category | Descriptive label | Description |
|---|---|---|
program.appAutomation | Program / automation | Logs automated background processes of the application. |
program.asse | Program / ASSE | Logs background processes related to the ASSE interface. |
program.backInStock | Program / back-in-stock | Logs background processes for back-in-stock notifications. |
program.cache | Program / cache | Logs general cache-related background processes. |
program.cache.main | Program / cache / main process | Logs the central flow of cache processing. |
program.cache.rebuildCategoryCacheForShop | Program / cache / rebuild category data | Logs the rebuilding of cache data for categories. |
program.cache.rebuildConfigCacheForShop | Program / cache / rebuild configuration | Logs the rebuilding of cache data for configurations. |
program.cache.rebuildTranslationCacheForShop | Program / cache / rebuild translations | Logs the rebuilding of cache data for translations. |
program.captureExecutor | Program / capture execution | Logs background processes for executing capture operations. |
program.captureExecutor.capturePayment | Program / capture / capture payment | Logs the technical capturing or finalizing of payments. |
program.captureExecutor.main | Program / capture / main process | Logs the central flow of capture processing. |
program.captureExecutor.processFile | Program / capture / process file | Logs the processing of files within the capture process. |
program.captureExecutor.watchDirectory | Program / capture / watch directory | Logs the monitoring of directories for capture-relevant files or processes. |
program.customerReminder | Program / customer reminder | Logs automated processes for customer reminders. |
program.customerReminder.middleware | Program / customer reminder / middleware | Logs technical intermediate steps in the processing of customer reminders. |
program.eventqueuetask | Program / event queue task | Logs background tasks for processing event queues. |
program.exchangeRates | Program / exchange rates | Logs automated processes for processing exchange rates. |
program.exchangeRates.main | Program / exchange rates / main process | Logs the central flow of exchange rate processing. |
program.garbageCollector | Program / cleanup | Logs automatic cleanup and tidy-up processes. |
program.garbageCollector.main | Program / cleanup / main process | Logs the central flow of cleanup processes. |
program.hreflangCollector | Program / hreflang determination | Logs processes for collecting or determining hreflang information. |
program.hreflangCollector.main | Program / hreflang determination / main process | Logs the central flow of hreflang processing. |
program.indexer | Program / indexer | Logs background processes for indexing data. |
program.migrate | Program / migration | Logs technical migration processes, for example for data or structural changes. |
program.notificator | Program / notification system | Logs automated notification processes. |
program.notificator.main | Program / notification system / main process | Logs the central flow of notification processing. |
program.orderchecker | Program / order check | Logs automated check processes around orders. |
program.orderchecker.checkorder | Program / order check / check order | Logs the technical check of individual orders. |
program.orderchecker.completeOrder | Program / order check / complete order | Logs technical steps when completing orders. |
program.orderchecker.main | Program / order check / main process | Logs the central flow of order checking. |
program.seourlgenerator | Program / SEO URL generation | Logs background processes for generating SEO URLs. |
program.sitemapgenerator | Program / sitemap generation | Logs background processes for creating sitemaps. |
program.statisticAggregator | Program / statistics aggregation | Logs the consolidation and processing of statistical data. |
program.statisticAggregator.main | Program / statistics aggregation / main process | Logs the central flow of statistics aggregation. |
program.templateCompiler.main | Program / template compilation / main process | Logs the central flow of template compilation. |
program.workqueuetask | Program / work queue task | Logs background tasks for processing internal work queues. |
Automation and messaging
| Technical category | Descriptive label | Description |
|---|---|---|
appAutomation::messageValidCheck | Automation / message validation | Logs the verification of automatically processed messages for validity and usability. |
appAutomation.FilterListCleanup | Automation / filter list cleanup | Logs the automatic cleanup or updating of filter lists. |
captureExecutor | Capture execution | Logs operations and errors during the technical execution of capture processes. |
RabbitMQ | RabbitMQ | Logs general operations and errors in the messaging infrastructure based on RabbitMQ. |
RabbitMQReceiver | RabbitMQ / receiver | Logs the receipt and processing of incoming messages via RabbitMQ. |
RabbitMQSender | RabbitMQ / sender | Logs the sending of outgoing messages via RabbitMQ. |
REST API
| Technical category | Descriptive label | Description |
|---|---|---|
restapi.authentication | REST API / authentication | Logs operations and errors during authentication for REST API access. |
restapi.controller.statistics | REST API / statistics | Logs REST API operations related to statistics data and evaluations. |
restapi.controllers.administration | REST API / administration | Logs operations and errors in administrative REST API functions. |
restapi.controllers.app | REST API / app | Logs app-related accesses and processing steps via the REST API. |
restapi.controllers.blacklist | REST API / blacklist | Logs REST API operations related to blacklists. |
restapi.controllers.categories | REST API / categories | Logs REST API operations for categories. |
restapi.controllers.configuration | REST API / configuration | Logs REST API accesses to configuration data and configuration changes. |
restapi.controllers.customers | REST API / customers | Logs REST API operations related to customer data. |
restapi.controllers.datafeeds | REST API / data feeds | Logs REST API operations for data feeds. |
restapi.controllers.image | REST API / images | Logs REST API operations around image data and image processing. |
restapi.controllers.import | REST API / import | Logs REST API-based import operations. |
restapi.controllers.inquiry | REST API / inquiries | Logs REST API operations for inquiries or contact requests. |
restapi.controllers.logmanager | REST API / LogManager | Logs accesses and operations related to the LogManager via the REST API. |
restapi.controllers.newsletter | REST API / newsletter | Logs REST API operations related to newsletters. |
restapi.controllers.order | REST API / orders | Logs REST API operations around orders. |
restapi.controllers.paypalonboarding | REST API / PayPal onboarding | Logs REST API operations for PayPal onboarding. |
restapi.controllers.productrating | REST API / product ratings | Logs REST API operations for product ratings. |
restapi.controllers.products | REST API / products | Logs REST API operations for products. |
restapi.controllers.products_inventory | REST API / product stocks | Logs REST API operations related to product stocks. |
restapi.controllers.productvariants | REST API / product variants | Logs REST API operations for product variants. |
restapi.controllers.reporter | REST API / reporting | Logs REST API operations for reports and evaluations. |
restapi.controllers.seoTexts | REST API / SEO texts | Logs REST API operations for SEO texts. |
restapi.controllers.seourl | REST API / SEO URLs | Logs REST API operations for SEO URLs. |
restapi.controllers.shop_rent | REST API / shop rent | Logs REST API operations related to shop-related rent or runtime information. |
restapi.controllers.sitemaps | REST API / sitemaps | Logs REST API operations for sitemaps. |
restapi.controllers.storage | REST API / storage | Logs REST API operations for storage data. |
restapi.controllers.store | REST API / branches | Logs REST API operations related to branches or locations. |
restapi.controllers.strapi | REST API / Strapi | Logs REST API operations in connection with Strapi. |
restapi.controllers.stripeonboarding | REST API / Stripe onboarding | Logs REST API operations for Stripe onboarding. |
restapi.controllers.templates | REST API / templates | Logs REST API operations for templates. |
restapi.controllers.text | REST API / texts | Logs REST API operations for text content. |
restapi.controllers.transactions | REST API / transactions | Logs REST API operations related to transactions. |
restapi.controllers.video | REST API / videos | Logs REST API operations around videos and video data. |
restapi.controllers.vouchers | REST API / vouchers | Logs REST API operations related to vouchers. |
restapi.service.backInStock | Back-in-stock service | Logs service operations for managing back-in-stock notifications. |
Shop, views, and frontend-related processes
| Technical category | Descriptive label | Description |
|---|---|---|
shop.asse.service | Shop / ASSE service | Logs shop-side operations around the ASSE interface. |
shop.customerReminder.service | Shop / customer reminder / service | Logs service operations for customer reminders in the shop. |
shop.customerReminder.startup | Shop / customer reminder / startup | Logs initialization and startup of customer reminder functions in the shop. |
shop.middleware.errorHandling | Shop / error handling | Logs errors that occur in the central handling and processing of shop errors. |
shop.middleware.requestInfo | Shop / request information | Logs technical information about incoming shop requests. |
shop.parseView | Shop / view evaluation | Logs the processing and preparation of shop views. |
shop.sendBackInStock.service | Shop / back-in-stock send / service | Logs the sending and processing of back-in-stock notifications in the shop. |
shop.sendBackInStock.startup | Shop / back-in-stock send / startup | Logs initialization and startup of sending back-in-stock notifications. |
shop.startup | Shop / startup | Logs initialization and startup of central shop functions. |
shop.viewEnvironment | Shop / view environment | Logs the construction and provision of the technical environment for shop views. |
SEO, content, and other services
| Technical category | Descriptive label | Description |
|---|---|---|
seotext.repository | SEO texts / repository | Logs accesses, processing, and errors related to stored SEO texts. |
seoTextService | SEO text service | Logs operations and errors when providing or processing SEO texts. |
SitemapBuilder | Sitemap creation | Logs operations and errors when creating sitemaps. |
statisticAggregator | Statistics aggregation | Logs the consolidation and processing of statistical data outside the program-related main processes. |
templateCompiler.run | Template compilation | Logs the technical processing and compilation of templates. |
ShopRentService | Shop rent service | Logs operations and errors related to shop-related rent or runtime services. |
Log level
Defines which type of log entries are included in the log group. The log level describes the meaning or severity of an entry – from purely informational messages to critical errors.| Log level | Description |
|---|---|
| Debug | Contains very detailed technical information for analysis and diagnostic purposes. This level is particularly relevant for development and troubleshooting. |
| Info | Contains general information about regular processes and successfully executed processes. These entries serve mainly for traceability. |
| Warning | Contains indications of irregularities or potential problems where an operation could still be executed but should be checked. |
| Error | Contains error messages about problems that meant individual operations could not be executed correctly or were aborted. |
| Critical error | Contains particularly severe error messages that indicate acute disruptions or failures of important functions. These entries should be checked promptly. |
Program
The Program field defines which technical service or processing area log entries are included in the log group from. Since the technical names are not always self-explanatory, it is recommended to use a descriptive label with the additional technical name for display.| Technical name | Descriptive label | Description |
|---|---|---|
appapi | App API | Logs operations and errors related to the app API. |
appAutomation | Automation | Logs automated processes and background processing of the application. |
asse | ASSE interface | Logs operations and errors during asynchronous server-side communication with external systems. |
backInStock | Back-in-stock notifications | Logs operations and errors for back-in-stock notifications for products. |
cache | Cache management | Logs operations and errors when building, updating, or cleaning cache data. |
captureExecutor | Capture processing | Logs operations and errors during the technical execution of capture processes, for example in payment processing. |
categoryProductsRebuilder | Rebuilding category products | Logs operations and errors when rebuilding product assignments within categories. |
configUpdater | Configuration update | Logs operations and errors when distributing and updating configuration data. |
customerReminder | Customer reminders | Logs operations and errors when automatically sending reminders to customers. |
exchangeRates | Exchange rate processing | Logs operations and errors when retrieving, processing, or updating exchange rates. |
feedBuilder | Data feed creation | Logs operations and errors when creating and outputting data feeds. |
garbageCollector | Cleanup and tidy-up processes | Logs automatic cleanup and tidy-up operations in the system. |
hreflangCollector | hreflang processing | Logs operations and errors when determining and processing hreflang information. |
html2mime | HTML-to-MIME processing | Logs operations and errors when converting HTML content into MIME-compatible formats, for example for emails. |
imageChecker | Image checking | Logs checks and errors when verifying image files. |
imageconverter | Image conversion | Logs operations and errors when converting and processing images. |
importer | Product imports | Logs operations and errors when importing product data. |
inputAssistant | Input assistants | Logs operations and errors in functions that support users with inputs or guide them through inputs. |
mailbackup | Email archiving | Logs operations and errors when backing up or archiving emails. |
mailer | Email sending | Logs operations and errors when sending emails. |
manage | System management | Logs administrative and management-related system operations. |
migrate | Migrations | Logs technical migration processes, for example for data or structural changes. |
newsletterSubscribeHelper | Newsletter sign-up | Logs operations and errors during newsletter sign-up. |
notificator | Notification system | Logs operations and errors during creation, processing, or delivery of notifications. |
orderchecker | Order check | Logs operations and errors during the automated checking and processing of orders. |
perftests | Performance tests | Logs technical test and measurement operations for checking system performance. |
restapi | REST API | Logs operations and errors during accesses and processing via the REST API. |
searchindexer | Search index processing | Logs operations and errors when building and updating search indexes. |
seourlgenerator | SEO URL generation | Logs operations and errors when generating SEO URLs. |
setup | Setup and configuration | Logs operations and errors during setup, initial configuration, or technical setup processes. |
shop | Shop application | Logs general operations and errors during shop operation. |
shop-wrapper | Shop wrapper | Logs technical operations in the surrounding shop runtime or integration layer. |
sitemapgenerator | Sitemap generation | Logs operations and errors when creating sitemaps. |
statisticaggregator | Statistics aggregation | Logs operations and errors during consolidation and processing of statistical data. |
storefrontApiCompiler | Storefront API compiler | Logs operations and errors during technical preparation or compilation for the Storefront API. |
templateCompiler | Template compilation | Logs operations and errors during processing and compilation of templates. |